Results-Driven Leadership and Professional Skills Training
Maximize Individual Potential
Accelerate Career Growth and Success
Build High Performance Teams
Impact Presence offers innovative training programs and workshops using proven techniques, specialized skill development and best practices. Our aim is to help our clients develop high impact communication, behavioural and people related skills to enhance every day interactions, enrich your customer’s experience when dealing with your business, and bring the best out of the people that represent your powerful company brand.
Our training programs empower individuals and organizations to achieve their full potential and lead with the greatest impact. Contact Impact Presence today and begin your journey to success.
CUSTOMER EXPERIENCE IMPACT (CXI)
Effective leadership requires an essential blend of communication skills, behaviours and projected image
requires a mix of
skills, and more
Connect with any audience,
inspire new thinking and
persuasively deliver valuable content
Learn to define
'your own unique value' through
your personal brand
Create a customer centric culture and inspire your teams to become customer experience champions
LUNCH & LEARN
(click on an image to learn about each session)
An effective new employee orientation program is an important and meaningful step for new hires at any level. It is an excellent way of connecting new employees to an organization’s culture, how it operates and can accelerate employees' engagement, making them feel like they're a productive part of the organization from the onset.
Impact Presence develops programs that can easily complement your organization’s existing orientation training adapting specifically to your team dynamics, culture, values and goals. We believe that first introduction to an organization is key to fostering good working relationships internally and with customers, promoting high productivity and employee retention.
Our orientation programs are designed to enhance workplace communication and behaviour, enhance customer interaction and support the organization’s core values. Contact us to learn more about how we can contribute to your new employee orientation success.
"In the competitive business of automotive retail and service, we appreciate having Impact Presence to help give our employees the tools and polish to better service our customers."
- Marilyn Mazzocchitti, Director of HR,
Pfaff Automotive Partners
"Impact Presence is cutting edge for helping to coach employees with polish, and professionalism, right down to a firm, well placed handshake. Christine walks her talk!"
- Patty Ruggia, Recruiter,
Pfaff Automotive Partners
Joanne (Jo) Sigurdson, TEC Canada Chair - Executive Coach
The presentation that Christine Felgueiras led for both my TEC CEO Group as well as my Small Business Group on “Speak with Impact and Presence” was outstanding and participants came away with some great feedback and useful tools to improve their communication and speaking skills. They felt Christine was one of the best presenters we have had out of a long line-up of top speakers. Her style is warm and engaging and she makes the session fun. Her own presentation style and skills clearly exemplify the knowledge she is sharing!
Our service offerings are designed to fit your individual and business needs, aligning with your unique value offering, corporate culture and team dynamics. We believe every individual from C-level to new recruits, and every business has a unique set of success criteria that our programs have been carefully designed to meet. The aim is to ensure you and the business you are representing are successfully meeting the demands of an increasingly competitive market and diverse workplace environment.
Trust, Integrity, Respect
Our core values are built around trust, integrity and respect. These values guide our everyday interactions with our clients and serve as the foundation of our business.
500 Terry Francois Street
San Francisco, CA 94158
Mon - Fri: 7am - 10pm
Saturday: 8am - 10pm
Sunday: 8am - 11pm