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Emotional Intelligence

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Our ability to recognize and manage our emotions while effectively connecting with the emotions of others plays a significant role in how successful we will be in establishing good internal working relationships and how effective we are in establishing trusting relationships with customers.

Participants are shown the key components of Emotional Intelligence, how to develop and increase their own Emotional Intelligence awareness, techniques on how to best navigate emotionally charged situations and develop skills to enhance daily interactions for more positive results.


Invest in your greatest advantage  – your people.  Contact us today.

Christine Felgueiras

Tel: 416-571-6146

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